Frequently Asked Questions

What invitation and card products do you offer?
  • Catalog Invitations


  • Custom Invitations


  • Menus


  • Place Cards


  • Programs


  • RSVP Cards


  • Save the Dates


  • Thank You Cards
What services do you provide?
  • Addressing


  • Assembly


  • Calligraphy


  • Design


  • Embossed


  • Foil-Stamped


  • In-Person Consultations


  • Laser Cut


  • Printing


  • Shipping
Can you create other products not shown on this website?

We sure can… just ask us!

Is there minimal order?

Yes, for event stationery such as invitations, menus, programs, etc. there is a minimum order of 10.

Do you provide samples?

Yes, however, there is a sample and shipping fee for samples. Note: Sample fees are waived if it’s a sample for a larger order.

Can you address and send out invitations?

Yes, we actually encourage addressing using our digital calligraphy service.  We can mail out your invitations at an additional fee.

Can you do a rush order?

Yes, we take rush orders with a rush order fee based on the time frames 2 weeks, 3 weeks, or 4 weeks turn around time.

Can you ship internationally?

Yes! We typically ship via UPS and DHL.

How do I find out the price?

Because most of our work is customized and there are so many details such as quantity, materials used, labor, shipping, deadline, etc. we have found it best to get an estimate via consultations for all customized inquiries. If interested in a pre-designed product found within one of our collections, please send us a message on our Contact Us Page with a quantity and due date of the product in mind and we can answer back quickly with a price.

Can your designs incorporate other languages?

Yes, we can offer other languages but ask that the client thoroughly proofreads and edit the verbiage if in a language other than English.

Will I get to see a proof before my design is produced?

 Absolutely! All clients will receive a digital drawing/rendering of their order for approval prior to production.

Can we meet at your store for consultations?

Upscales is an online business only at this time. In-person consultations are possible for only New Orleans and surrounding area residents only. All other potential clients experience a virtual consultation via Facetime and/or Zoom meeting.

Got more questions?

Contact us

we’ll be glad to help